Joint Liaison Person: Club Chairperson Joint Liaison Person: Club Secretary Name: Brian Hughes Name: Bernie Ryder Contact Number: (087) 9757380 Contact Number: (086) 8532293 Email: chairperson.moydavitts.mayo@gaa.ie Email:
secretary.moydavitts.mayo@gaa.ie
Support Team | |
Children’s Officer: Alan Regan Contact Number: (086) 053 4445 Email: ChildrensOfficer.moydavitts.mayo@gaa.ie | Designated Liaison Person (DLP): Avril Byrne Contact Number: (087) 202 3735 Email: avrilwalshbyrne@gmail.com |
Vice- Secretary: Padraic Murphy Contact Number: (086) 193 7307 | Senior Committee Member: John Gilmore Contact Number: (087) 638 9799 |
Senior Committee Member: Declan O’ Brien Contact Number: (087) 990 0289 | Health & Wellbeing Officer: Steve Walsh Contact Number: (086) 194 7200 |
Media Liaison Person – Club Pro Name: Paula Ruane Contact Number: (087) 322 6777 Email: pro.moydavitts.mayo@gaa.ie | Extra Support Name: Annette Clarke Contact Number: (087) 678 1500 Email: treasurer.moydavitts.mayo@gaa.ie |
Name | Key Role |
Joint Liaison Persons Brian Hughes – Chairperson Bernie Ryder– Secretary | • Joint liaison persons to liaise with Club Incident Response Team. • To be key contact with family. • Delegate key responsibilities as related to incident. • Review situation as it develops. • Coordinate special Executive Committee Meeting. • Liaise with GAA County Provincial and National Organisations if appropriate. • Liaise with Club Priests |
Vice Secretary Padraic Murphy | • To liaise with managers, mentors and coaches. • To communicate update to managers, mentors and coaches. • To be proactive in the organisation of response events i.e. clubrooms available for club members to meet. • To prepare practical arrangements i.e. clubrooms set out with seating if required. |
Senior Committee Member John Gilmore Declan O’Brien | • To provide advice and guidance on responding to a critical incident based on knowledge of club and surrounding areas • Provide information on contacts available for support |
Children’s Officer & DLP Alan Regan & Avril Byrne | • To liaise with parents. • To contact relevant agencies to provide support and guidance. To keep Chairperson and secretary updated on any relevant developments |
Media Liaison Person – PRO Paula Ruane | • To coordinate response to media. • To ensure that the club response is accurate and consistent. • To oversee communication to club members. • To prepare press release. • To respond to media presence at club. • To monitor social media. |
Health and Wellbeing Officer Steve Walsh | • To liaise with GAA County, Provincial and National health and Wellbeing Officers. • To signpost persons involved to relevant agencies. • Community/support agency contact. • To assist with debriefing meeting for club members. |
The GAA, its clubs and counties provide great support during and after all manner of incidents that may have traumatic or tragic consequences for members and their communities. This natural response by clubs usually requires no external expertise or input. Nonetheless, it has been identified as an invaluable support to those involved. However, some situations can overwhelm even the most experienced and well-prepared GAA officers and units.
This critical incident plan is designed to offer some assurance about what steps to take in such situations, while also highlighting that other support services – both within the GAA and external to it – are available should they be needed. All it takes is a phone call. That reassurance can be invaluable in times of stress. This document has been developed by Moy Davitts GAA Club.
A critical incident is any event that is outside the range of usual human experience. It is an event that causes an unusually intense stress reaction which has the emotional power to overwhelm an individual’s usual ability to cope. It may impede people’s coping mechanisms immediately or in the future following the event. (GPA/GAA guidelines, 2014.)
A critical incident is any event that is outside the range of usual human experience. It is an event that causes an unusually intense stress reaction which has the emotional power to overwhelm an individual’s ability to cope. It may impede people’s coping mechanisms immediately or in the future following the event (GPA/GAA guidelines 2014).
Examples of Critical incidents may include:
• Death or serious injury on or off the playing field
• Exposure to the aftermath of a road traffic collision eg; the accident scene, the victim(s) • Personal loss or injury, real or threatened to a child or adult
• Being violently threatened
• Close encounter with death
• Suicide of a club member (This tragic situation can cause extreme distress and confusion for everyone involved. Guidelines developed by professional services highlighting the most appropriate responses are available)
• A situation with excessive media interest
• A natural disaster or act of God
• Other incidents not covered above but which are associated with unusually strong emotional reactions.
A unit may feel adequately capable of responding to any of these situations and may not feel the need to classify any of the above as a critical incident. Factors impacting on a club’s own ability to respond may include:
• Levels of appropriate knowledge or experience in the club – officers/members may deal with such situations as part of their daily or professional lives, e.g. nurses, Gardai/PSNI members, counsellors, doctors, suicide resources officers or trained responders • Previous experience of successfully handling similar situations
• Good existing links with local support services
• Having a tried and tested Critical Incident Response Plan in place
Lines of effective communication
If club officers/members/coaches feel excessively challenged or inadequately prepared to deal with a situation it is always better to err on the side of caution. Effective communication is one of the key principles when responding to a critical incident. Effective lines of communication will help GAA units access any support they need both within the Association and external to it. When reporting or seeking support a unit should contact their county health & wellbeing committee chairperson in the first instance, who will notify Croke Park if necessary. In extreme cases the club may make directly contact Croke Park for support and guidance.
Incident to be reported to club chairperson
Club chairperson report incident to the county health & wellbeing
chairperson
Club Critical Response Team
County health & wellbeing chair report incident to County chairperson and Croke Park
Our role in responding to critical incidents
Experts have encouraged following these 5 Key Principles during any crisis situation or critical incident. These simple yet effective steps help support personal and collective responses to any critical incident. Abnormal events trigger normal responses that may seem
alien to those experiencing them. It is important to normalise these responses. (HSE, A Guidance Document, Psychosocial & Mental Health Needs Following Major Emergencies.)
5 Key Principles of Crisis Management
1. Promote a sense of safety
2. Promote a sense of calm
3. Promote a sense of self-efficacy and collective efficacy (i.e. the capacity to deal with the situation)
4. Promote connectedness
5. Promote hope
Incident to be reported to club chairperson
Club chairperson report
incident to the county
health & wellbeing
chairperson
County health & wellbeing
chair report incident to
County chairperson and Croke Park
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Club Critical Response Team
Supports are out there
It’s important to remember that the GAA will usually be just one entity playing a part in any response to a critical incident. Figure 2 outlines some of the other entities that may be involved in a community response. It also highlights the importance of having the affected family or families at the centre of any plan while being consulted on all actions. Other at-risk persons will be to the forefront of considerations too.
Where to find support
During a critical incident it is important to source help and support as quickly as possible for yourself or for anyone the club or individual might be concerned about. If you are seriously concerned about someone, please contact 999 or the GP out of hours.
Samaritans, official helpline of the GAA and available 24-7, on their free-phone number 116 123 in Republic of Ireland.
Who Requires Support
In addition to the individuals directly affected, other ‘at risk’ persons are amongst those most likely to suffer distress as a consequence of an incident. Evidence would suggest that these may include those who:
• Directly witnessed death/injury/violence as part of the incident
• are uninjured, but were at greatest risk
• are siblings of those immediately affected
• may blame themselves and/or those who may be blamed by others • are experiencing instability at home
• have learning difficulties
• have pre-existing emotional and behavioural/mental health difficulties • are vulnerable due to cultural and/or language difficulties
• have previously suffered bereavement or loss (GAA/GPA Critical Incident Response Information and Guidelines, 2014)
Good practice tips
The following is a summary of some good practice tips to follow:
• Always consult with those affected to see what level of support they want from the Club, if any.
• A General Practitioner (GP) should be recommended as the first point of contact if an individual needs help.
• Ensure the response is consistent throughout the process.
• Keep a log of events with times and details of actions and decisions taken. This could be important for any subsequent inquiry which could range from an internal county/local authority review to a formal inquiry/legal inquiry.
• Be familiar with all the appropriate local services and agencies that are available and ensure that the contact numbers are checked and updated every year. This is really an invaluable exercise. Go to www.yourmentalhealth.ie or www.mindingyourhead.info for a one stop directory of recognised national & local services.
• Ask the questions regarding support services – what can they deliver? And when can they deliver? Do they respond at weekends?
• Only keep open clear lines of communications which will cut out any rumours or miscommunications
• Be mindful of any relevant procedures in ROI.
• To ensure consistency of message, designated persons should deal with any media inquiries.
• Be mindful of social media and ensure that all information put on social media is accurate and approved by those affected.
• If there is a club match scheduled always check in with those involved to see how they would like the club to manage fulfilling the fixture.
• Be careful about using the term counselling in the aftermath. People understand it to mean different things so it can be misleading.
• Cases of suicide bring with them a particular set of challenges and very specific recommendations as to how to respond appropriately. Fortunately there are also skilled services available – both statutory and voluntary – to guide units through such tragic situations
Key Point – Remember that the role of Moy Davitts GAA is primarily to act as a sign-posting service to the supports that are available. Boundaries should be appreciated and getting the balance between what a voluntary entity can offer as opposed to what professionals can is important.
Key Point – Remember that the role of Moy Davitts GAA is primarily to act as a sign-posting service to the supports that are available. Boundaries should be appreciated and getting the balance between what a voluntary entity can offer as opposed to what professionals can is important.
Appendix 1
Sample Support Letter For Members Support Service for Club members We are all in shock from the untimely death of ____________________.
To lose a loved one like, a dear friend and team mate, is one of the most difficult life experiences you will have to face. When the death is sudden and tragic, family and friends must cope with the sadness of their loss plus all their additional heightened feelings like confusion, questioning of self, anger and coming to terms with his death.
Should you wish to speak to someone in confidence about how you feel or if you need help or guidance to come to terms with death, please call: Samaritans, official helpline of the GAA and available 24-7, on their free-phone number 116 123 in Republic of Ireland. The above is a confidential service available to you and we encourage you to avail of it and call, if you need to talk to someone.
Equally, should you know of any of your friends or colleagues, who are struggling to come to terms with __________________ death please encourage them to call also, or talk to a loved one about their feelings. We also ask you to keep an eye out for each other, not to be shy or embarrassed about asking for help and to talk to and support each other during what is a very difficult time for us all.
If there is anything we can do to help and support you please let us know. We will get through this tragic time together.
__________________________, Chairperson, on behalf of the __________________ Club Committee. Phone: (insert your number here if you feel it is appropriate for any additional enquiries)
Appendix 2
Guidelines for dealing with the media following a critical incident
Following a critical incident in which people have died, press interest in survivors and bereaved families can be intense. There are rules and standards the press should follow. All members of the press have a duty to maintain the highest professional standards. The Independent Press Standards Organisation (IPSO) is charged with enforcing the ‘Editors’ Code of Practice’.
Individuals are under no obligation to speak to the media. If someone doesn’t want to speak to them – tell them.
When speaking with the media the following are some helpful tips;
• always make a note of the journalist’s name and contact phone number at the outset
• consider appointing somebody as a spokesperson for family – this might be a relative or friend, or your solicitor – some support groups have appointed media liaison people who will field questions on behalf of the support group
• don’t do anything in a hurry, whatever the journalist says about deadlines • ask what they want to talk to you about in advance
• ask them to write down the questions they want to ask you in advance • give yourself time to think about what you want to say
• write down your answers
• ask the journalist to ring you back at a specified time
• ask if you can see what they wish to quote from you before it goes to press – they may not do this, but it will alert them to your concerns about what they are going to publish
• never say anything ‘off the record’ unless both you and the journalist have a shared understanding of what this means
• remember that a journalist is entitled to report anything you say, so don’t mistake them for counsellors or friends
• bring the conversation to a close if you are uncomfortable Sometimes journalists will ask for photographs of you, your loved one, and your family. You may wish to provide these, but remember that you are under no obligation to do so. If you do, ensure that you have a copy and ask for the photographs and any other personal items that you pass on to be returned.
APPENDIX 3
Sample Announcement to the Media
This can be used as a template by clubs to be emailed, faxed or given to the media. It may help to decrease the number of media calls and callers to the club. In some instances it is not appropriate to provide names or information that might identify individuals. This announcement will need to be changed based upon confidentiality issues, the wishes of the affected family and the nature of the incident.
Template: My name is (Name) and I am the (Role within the club) of (Name) club. We learned this morning of the death of (Name). This is a terrible tragedy for ________________ family, our club and our community. We are deeply saddened by these events.
Our sympathy and thoughts are with (Name) family and friends. (Name of person) was a member of (Name) club and will be greatly missed by all who knew him/her. We have been in contact with his/her parents/family and they have requested that we all understand their need for privacy at this difficult time. Offers of support have been pouring in and are greatly appreciated.
Our club have implemented our Critical Incident Response Plan. The club has been open to members, to support them and to offer them advice and guidance. We would ask you to respect our privacy at this time.
Thank you.
Chairperson
APPENDIX 4
Good Practice Guidelines Following the Death by Suicide of a Club Member
he death by suicide of a member of a club can have a deep impact on club members, in particular on teammates and coaches. How a club responds to a death by suicide depends on a number of factors including:
• How well known the person who died was to club members;
• How the club has dealt with past tragedies;
• The leadership shown by key club members; and
• Media coverage of the event
What to do after a suicide: Do’s
Acknowledge the death Acknowledge that a club member has died. Respect that some families may choose not to describe the death as a suicide.
Acknowledge a wide range of feelings
Acknowledge that individuals will experience a wide range of feelings and emotions as a result of the death.
• Be gentle with each other – we all grieve in different ways
• The grieving process takes months and years not days and weeks
• Don’t blame yourself or anyone else for the death
Try to get the balance right
Try to get the balance right between continuing to do normal activities (for example, following the funeral, go ahead with scheduled matches), but also make allowances that motivation and morale may be low among the team. Try not to underestimate young people’s natural ability to cope with difficult situations.
Keep an eye out for vulnerable people
Watch out for those who are not doing well or may be at greatest risk, for example: • Brother and sisters of the deceased person who are also club members; • Close friends;
• Teammates; and others who may be experiencing difficult life situations at the time. Anyone who may be particularly vulnerable at this particular time may need extra support.
Having access to local support services contact details is important. You can usually call on these organisations for advice. For more information on local support available contact the local Mental and Emotional Wellbeing and Suicide Prevention contacts.
Anticipate sensitive dates on the calendar
Anticipate birthdays, holidays, anniversary dates and other celebratory events where the person’s absence from the team will be most felt. Accept there will be times, such as these, when members of the club may benefit from extra support.
Don’ts
Don’t focus only on the positive
Do not remember the person who died by only talking about the positive things about them. While it is important to celebrate their sporting achievements and other personal qualities, it is also crucial to talk about the loss. Openly acknowledge and discuss the pain, and heartache, as well as any difficulties the person might have been experiencing, for example mental health issues, but with any discussions also encourage individuals to seek help if they feel the need to talk to someone.
Be careful how you pay respects
Do not over-indulge
Around the time of the funeral and immediately afterwards it is important to ask members and friends to try not to overindulge in alcohol, caffeine or other substances. They may make people more vulnerable at this time.
Short-term
Right after a suicide those affected often look for the following:
Information
Moy Davitts have a list of services which are available for support in Mayo . Support
The first gathering of the team after the funeral, for example, the first night back at training, may be a difficult time for everyone. Coaches have found it helpful to break the team up into small groups and allow some time to talk about their deceased team member. Coaches or team leaders may wish to prepare for this by thinking through the types of issues that they think will be raised and how best to create a safe place to discuss these matters. Coaches or team leaders should seek the help of local support services if they feel necessary and/or the county health and wellbeing chair. Some coaches may not feel comfortable in preparing for such a gathering.
The following topics are usually addressed:
• How to support people who are grieving at this time;
• Looking after yourself during this traumatic time; and
• What to look out for, also what to say and do if you are worried about someone else
Normally, the coach/mentor who knows the players best should be the person to inform them of the events and lead the classroom session. Players, especially juvenile ones, generally feel safe and secure with someone they know. If the individual(s) feels uncomfortable with this role another club member may work with them and share the task, or outside support may be brought in.
Coaches/mentors/officers should have the opportunity to opt out of this work if they feel unable to handle it and other arrangements should be made for the squad/group of players. The aim of the session is to break the news to give the students an opportunity to discuss what has happened and to express their thoughts and feelings in a secure environment. The facilitator needs to listen and be empathic. The session needs to be tailored to the age and developmental level of the group.
The outline of the session is as follows:
Step 1: Giving the facts and dispelling rumours
Step 2: Sharing stories and allowing and encouraging the sharing of thoughts and the expression of feelings
Step 3: Normalising the reactions
Step 4: Worries (for younger players)
Step 5: Empowerment
Step 6: Closure
Step 7: Free Time
Step 8: Recovery
APPENDIX 5
USEFUL EMERGENCY PHONE NUMBERS
SERVICE | NAME | TELEPHONE |
Doctor (Foxford) | Dr. Tomas O’Ceallaigh | (094) 925 7464 |
Doctor (Out of hours) | Westdoc | (0818) 360 000 |
Hospital | Mayo General Hospital, Castlebar | (094) 902 1733 |
Ambulance | 999 or 112 | |
Fire Service | 999 or 112 | |
Poison | National Poisons Centre | (01) 837 9963 |
Garda | Ballina Garda Station | 999/112 or (096) 21422 |
ESB | ESB Emergency | (1850) 372 999 |
HSA | Health and Safety Authority | (1890) 289 389 |
Samaritans | 116123 | |
24/7 Suicide Helpline | Pieta House Helpline | 1800 247 247 Text ‘Help’ to 51444 |
Bereavement Support Service | HSE | 1850 241850 |
Childline | Freephone 1800666666 Text 50101 | |
Mayo Mental Health Association | (094) 9038148 | |
Mindspace Mayo | (094) 9067001 | |
Fr. Padraig Costello | Foxford Parish Priest | (094) 9256131 |
Fr. Steve O’ Mahony | Bohola Parish Priest | (086) 8226405 |
In Case of Emergency state:
Moy Davitts GAA
Srath Garbh, Green Road, Foxford, Co. Mayo F26 RH94